Spa Mystery Checks – helping the Spa get better at what it does

By |2020-07-21T14:49:58+02:00October 23rd, 2018|blog, SPA Management|

Spa Mystery Checks - helping the Spa get better at what it does When people ask me what I do for a living and I answer “Spa Mystery Checks” (amongst other duties), I always get [...]

TalkWellness Impressions: attending ISPA Conference & Expo for the first time

By |2020-07-21T14:50:10+02:00October 3rd, 2018|blog, SPA Management|

TalkWellness Impressions: attending ISPA Conference &Expo for the first time I applied with ISPA conference in January 2018 with a session proposal. After some personal phone conversations and a couple of email exchanges with a [...]

Four Seasons Munich – a different interpretation of ‘Luxury Spa’

By |2020-07-22T12:07:39+02:00September 25th, 2018|blog, Europe, Hotel Review, Reviews|

Four Seasons Munich - a different interpretation of ‘Luxury Spa’ When you live in a little rural town in the middle of the Austrian Alps, a Sunday at the Luxury Spa of Munich’s Four Season Hotel [...]

W³ – World Wellness Weekend, inspiring millions across the globe to a healthier lifestyle

By |2020-09-30T15:44:06+02:00June 28th, 2018|blog, SPA Management|

W³ - World Wellness Weekend, inspiring millions across the globe to a healthier lifestyle Have you heard of W³ - World Wellness Weekend? W³ - World Wellness Weekend is in its second edition in September [...]

Private Spa Suite at Hotel Quisisana Palace in Carlsbad

By |2020-07-22T12:08:29+02:00May 8th, 2018|blog, Europe, Hotel Review, Reviews|

Private Spa Suite at Hotel Quisisana Palace in Carlsbad  Everyone who is somehow interesting in Spa & Wellness has heard of Carlsbad, the famous spa town located in western Bohemia, Czech Republic, about 80 miles [...]

Kempinski Hotel Falkenstein – city life, nature and sport

By |2020-07-22T12:08:39+02:00March 15th, 2018|blog, Europe, Hotel Review, Reviews|

Kempinski Hotel Falkenstein - city life, nature and sport What a positive surprise! I knew that the Kempinski Hotel Falkenstein near Frankfurt city in Germany is not a Wellness Hotel but rather offers MICE facilities. [...]

Spa Blogger Relations – Do’s and Dont’s 

By |2020-09-30T15:46:02+02:00March 6th, 2018|blog, SPA Management|

Spa Blogger Relations - Do’s and Dont’s  Writing articles on my website about companies and their products requires being in contact with marketing departments. Oh boy, what different experiences in spa blogger relations I make! [...]

Waltz 7 – Redesigning the Spa@Home Experience

By |2020-07-22T12:09:19+02:00October 13th, 2017|blog, Product Review, Reviews|

Waltz 7 – Redesigning the Spa@Home Experience During this year’s Tyrollean Wellness Congress in June in Innsbruck/Austria, I had a chance to meet and get to know Waltz 7 better.  Waltz 7 is a company [...]

The Spa at Kempinski Grand Hotel Des Bains St. Moritz

By |2020-07-22T12:09:27+02:00September 15th, 2017|blog, Europe, Hotel Review, Reviews|

The Spa at Kempinski Grand Hotel Des Bains St. Moritz Swiss hoteliers are know for innovative services that secure customer satisfaction and return on investment. To a point, were Swiss Hospitality Management has become a [...]

Ask for help! Global Mentorship Program for Spa, Wellness and Hospitality

By |2020-09-30T15:48:14+02:00May 9th, 2017|blog, SPA Management|

Ask for help! Global Mentorship Program for Spa, Wellness and Hospitality Sometimes you are this point in life or career where you realise you need support. This can come from family and friends, if they are familiar [...]

Talise Ottoman Spa Jumeirah Zabeel Saray – the ultimate spa sensory journey

By |2020-07-22T12:11:34+02:00April 18th, 2017|Asia, blog, Hotel Review, Reviews|

Talise Ottoman Spa Jumeirah Zabeel Saray, Dubai Palm – the ultimate spa sensory journey How to instantly feel like a princess out of 1001 nights? Sign up for the royal hammam experience at award winning [...]

The Spa at the Intercontinental Dubai Marina – a city hotel spa at its best

By |2020-07-22T12:11:47+02:00March 28th, 2017|Asia, blog, Hotel Review, Reviews|

The Spa at the Intercontinental Dubai Marina - a city hotel spa at its best I recently stayed at the Intercontinental Dubai Marina Hotel, as the name suggests located on the Dubai Marina, only a [...]

User friendly Spa Website. “Don’t make me think!”

By |2020-07-21T15:59:25+02:00October 4th, 2016|blog, SPA Management|

User friendly Spa Website. “Don’t make me think!” A recent -and poor- web experience is the reason for today’s post about the user friendly spa website: I looked up flights between Salzburg and Cologne, two [...]

Saarland Therme – successful German-French Wellness Cooperation

By |2020-07-22T15:57:00+02:00August 16th, 2016|blog, Reviews, SPA Review|

Saarland Therme - successful German-French Wellness Cooperation I am always thrilled when I can report about wellness from my home country Saarland, the small and charming region in the south-western part of Germany. And if [...]

The Stunning Spas in Kitz I: Spa-Rosa at A-Rosa Resort

By |2020-07-22T12:17:42+02:00April 5th, 2016|blog, Europe, Hotel Review, Reviews|

The Stunning Spas in Kitz I: Spa-Rosa at A-Rosa Resort  Happy news: during the Global Wellness Summit in Mexico in 2015, my adopted home Kitzbühel has been chosen as venue for this years GWS event. All year [...]

facilitating health and well being through live music in spas

By |2020-09-30T15:53:57+02:00March 15th, 2016|blog, SPA Management|

Rebecca Sabine facilitates health and well being through her live violin music in spas   When I heard about Rebecca from Las Vegas, I was stunned. Live music in spas… what a heavenly combination: Violin [...]

The Spa Email Newsletter – useful or a nuisance?

By |2020-09-30T15:54:56+02:00February 16th, 2016|blog, SPA Management|

The Spa Email Newsletter – useful or a nuisance? I am convinced about using email newsletter for Spa businesses. Really? Absolutely, and I am sharing with you why: Why email marketing? Spa Marketeers are going to [...]

Active yoga & pilates wear – making a positive impact on the world

By |2020-07-22T12:18:24+02:00February 9th, 2016|blog, Product Review, Reviews|

Asquith London active yoga & pilates wear – making a positive impact on the worldI am no fashion girl or beauty blogger. When it comes to my private wardrobe, attributes like comfortable, sporty, simple, and homely [...]

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Heavenly Spa at The Westin Dubai Mina Seyahi Beach Resort

By |2020-07-22T12:18:33+02:00January 19th, 2016|Asia, blog, Hotel Review, Reviews|

Spa Review: Heavenly Spa at The Westin Dubai Mina Seyahi Beach Resort At the beginning of this winter I managed to get away from Austria for a few days to a warmer spot on the map: [...]

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A truly oriental spa experience – Hamam Baden Review

By |2020-07-22T15:58:27+02:00November 24th, 2015|blog, Reviews, SPA Review|

A truly oriental spa experience – Hamam Baden Review Whenever I think “I have seen it all” a little gem pops up seemingly out of nowhere. The little gem I am talking about today is [...]

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Spa Retail Facts: Everything you need to know to boost retail sales in your spa

By |2020-09-30T15:59:50+02:00September 22nd, 2015|blog, SPA Management|

Spa Retail Facts: Everything you need to know to boost retail sales in your spa Retail sales can make up to 50 % of treatment revenue without needing additional resources. This revenue stream should not [...]

Dress for success – how important is appearance of spa staff?

By |2020-07-21T16:03:30+02:00July 21st, 2015|blog, SPA Management|

Dress for success – how important is appearance of spa staff? In a previous article “What does tangible evidence do in your spa” I spoke in detail about ‘physical facilities’, also called ‘tangible evidence’. Tangible [...]

Eat healthy, sleep like a baby and don’t forget to have some fun!

By |2020-07-22T12:21:25+02:00May 12th, 2015|blog, SPA Management|

I am soooo very happy about this interview, that I have had the pleasure of having with one of my former (and excellent!) students in spa management. Spiros’ story is inspiring and refreshing, and if I [...]

Proven. Smart. Easy to remember. How to apply the AIDA formula to your Spa Business

By |2020-07-21T16:03:57+02:00May 5th, 2015|blog, SPA Management|

Imagine you had a tool that helped you structure your spa marketing strategy! Is it not highly confusing hearing all those different advises: “you have to have social media activities for your Spa” “your Spa [...]

Why wait list tracking and turn away tracking are highly important to your spa performance

By |2020-07-21T16:04:31+02:00March 17th, 2015|blog, SPA Management|

Are you in the fortunate position of using a sophisticated spa software that does turn away tracking and wait list tracking for you? If not, bad news, as you may have to do this task manually [...]

‘Spas in Dubai become more part of a wellness lifestyle’ says Ghassan, Spa Manager in Dubai

By |2020-07-21T16:04:39+02:00March 10th, 2015|blog, SPA Management|

When visting Amara Spa for a spa review, I had the pleasure of meeting the Spa Manager personally. Ghassan was so nice as to take time for sharing his spa career story in an interview: How [...]

La Clairiere, Secret Quiet Escape

By |2020-07-22T13:26:23+02:00February 12th, 2015|blog, Europe, Hotel Review, Reviews|

ich bin total aus dem Häuschen!  Und irgendwie verzweifelt weil ich keinen anderen Ausdruck finde als ‘secret escape’, mit dem ich besser beschreiben kann wie wunderschön dieser Ort ist und warum man unbedingt ins La Clairiere [...]

‘Culture & society, the more I learn the more I find out about myself’. Sasakomol Chamchoy, Spa Manager in India

By |2020-07-21T16:05:31+02:00November 16th, 2014|blog, SPA Management|

What triggers people to leave their home countries and comfort zone by moving abroad for life and work in the Spa industry?TalkWellness has had a chat with Sasakomol Chamchoy, who currently works as Spa Manageress [...]

“I didn’t think twice” Alexander Ivanov, Spa-Manager in Bhutan

By |2020-07-22T13:27:12+02:00November 4th, 2014|blog, SPA Management|

Living and Working Abroad – Alexander Ivanov is Spa Manager in BhutanDreaming of not only work in the exiting spa industry but additionally in an exotic country? Read this story to learn how to!Industries such as tourism, [...]

Mind the Gap – How to avoid Gaps in Services

By |2020-07-21T16:05:49+02:00October 16th, 2014|blog, SPA Management|

The GAP-Model – How to avoid gaps in Services There are plenty of opportunities in service processes to make mistakes, which will be evaluated in a negative way by the customer. Those opportunities are called “Gaps”. [...]

Cocoon Feeling – why visiting a Spa is a must when travelling to Dubai

By |2020-07-22T13:27:27+02:00October 5th, 2014|Asia, blog, Hotel Review, Reviews|

Always on the search for something special, I have thrown myself into a Spa Marathon in Dubai and checked out these 4 worth knowing Spas for you: […]

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